If you feel that a decision made in the assessment of your Housing Benefit claim is wrong you can ask for that decision to be looked at again.
You normally have one calendar month from the date of our decision letter to do this. This must be in writing.
We may not be able to change the decision if you do not write to us within one calendar month of the decision you disagree with. On receipt of your letter the Reconsideration Officer will do the following:
The decision made will be looked at and checked
We will take into consideration what you have told us. We may even contact you to ask for more information
If the decision is wrong, we will change it
We will write to you and let you know what we have decided
If we decide not to change the decision, as we think it is correct, we will send you a letter explaining why
We will always explain what you should do if you disagree with our decision
If you still disagree with our decision then you have the right to make an appeal to an independent tribunal against the original decision. You have one calendar month to appeal against the decision made by the Reconsideration Officer. This appeal must be done in writing.
In your letter, you should include:
which decision you do not agree with and the date of that decision
the reasons why you think our decision is wrong
the appeal must be signed by the person affected.
When your appeal is received the Appeals Officer
Will check your claim again
If we change the decision we will write and tell you and explain what you can do next
If the decision is not going to be changed, we will send your appeal to the Tribunal Service for Housing Benefit.
A copy of the appeal, which is sent to the Tribunal Service will be sent to you
The Tribunal Service will ask you to complete a form, called a TAS1, which must be returned to them within 14 days
If you feel that a decision made in the assessment of your Housing Benefit claim is wrong you can ask for that decision to be looked at again.
You normally have one calendar month from the date of our decision letter to do this. This must be in writing.
We may not be able to change the decision if you do not write to us within one calendar month of the decision you disagree with. On receipt of your letter the Reconsideration Officer will do the following:
If you still disagree with our decision then you have the right to make an appeal to an independent tribunal against the original decision. You have one calendar month to appeal against the decision made by the Reconsideration Officer. This appeal must be done in writing.
In your letter, you should include:
When your appeal is received the Appeals Officer