You can only make a formal appeal against your liability, or the amount we have charged you in court, during an application for a liability order. We will only apply to the court for a liability order if you do not pay your bill.
If you disagree with your bill because you think you are not liable, or you think the amount charged is incorrect please write to us so that we can review our decision.
Please include your name and address, and business rate account number and explain why you feel you are not liable or the amount charged is incorrect. We may ask you to provide evidence to support your claim.
We will consider your claim and tell you our decision as soon as possible. If we agree with your claim we will amend your account and send you a revised business rates bill. If we uphold our decision we will write and tell you why.
If you still believe our decision is wrong and we have started court proceedings to seek a liability order against you, you must attend court. The magistrates will then decide if you are liable to pay all, part or none of what we have charged you. If you don’t attend court, the magistrates will find in our favour.
Contact us:
Email: nndr@eaststaffsbc.gov.uk
Post: Revenues Team, PO Box 8045, Burton upon Trent, DE14 9JG